We chose Complete Holiday Homes to let and manage our property in 2015, as we were finding we weren’t able to visit our apartment as often as we liked and since that point in time we can’t praise them highly enough. We now have a great team who keep an eye on the property when we aren’t there and arrange for any upkeep/repairs to be carried out when needed. Now when we want to visit the heating and hot water is on, the beds are made up and the apartment is immaculately presented. Even better, when we go home we no longer have to strip the beds and clean – all that is taken care of for us. Then the income we gain from the bookings they arrange for us is a pleasant bonus. There has only been one time that we accepted a booking to later find we were free and would have liked to visit but because of the income from that rental we decided to visit another area where we had always wanted to visit and had the additional income to splash out and make it a special weekend. Overall it has been a great decision and we are extremely pleased we looked into it – Kate and Andrew Freeman, The Granary, (Nov 2015 – present date)
Complete Holiday Homes managed our holiday cottage The Royal Engineers Mews for over five years up until we sold the cottage in September 2018 and Ken, Annette and their staff were unfailingly courteous and professional. They always tried to achieve maximum bookings and were flexible when we wanted to make changes as our circumstances changed. In times of crisis Complete dealt with repairs quickly and thoroughly as they have their own tried and tested team of tradesmen to call upon. Deposits were collected from guests and insurances, gas safety certificates etc were always kept up to date, which released us from the stress of having to do this and make sure all was constantly up to date. Initially Complete just obtained bookings for us but when we traveled for two years they fully managed the property without any worries for us. Ken and his team come highly recommended. Jayne Anderson Hanney, The Royal Engineers Mews (August 2013 – September 2018)
In October 2017 I had the opportunity to move into a retirement flat as my large detached house in Gosport, (Grove House) was getting too much for me, but I did not want to sell it. The house next door to me (Cambrian House) was being let by Complete Holiday Homes and I knew how well it was being looked after as I had been invited in by a lovely couple on holiday there and so I saw the beautiful condition the house was being kept in. I also got to know the gardener/maintenance man and saw how meticulous he was. Therefore I had no hesitation in approaching Ken who owns Complete Holiday Homes to see if he was interested in letting my property, which indeed he was. At the time he came to see the house my son was with me and he was very impressed with Ken, which was a comfort to me as obviously my family have my interests close at heart.
For me I get the best of both worlds. I still own my own house and it is being meticulously looked after by a professional company and after a recent visit I have to say it is possibly being looked after better than when I lived there as I never used to clean my skirtings down every week – (who does)! I now get a regular income and the maintenance issues are taken care of without the worry of finding someone to do them, so I have no real worries normally associated with the letting of a property. Ken is a very likeable guy, very genuine and I have grown to have the utmost faith in him. I can thoroughly recommend Complete Holiday Homes if you have a property to let. It certainly was the ideal solution for me. If you are thinking of letting a property in this manner, please do not hesitate to contact me if you would like a further insight. Christine Pittman-Corner, email@example.com Grove House (October 2017 – present date)
I first met Ken and his team when I was debating whether to let out our apartment via a longer term tenancy agreement or a shorter holiday home basis. I must admit I was skeptical of holiday lettings due to some adverse national press on the subject but I was really impressed with Ken’s knowledge of the sector and this attention to detail. After deliberation we opted for the shorter term holiday rental route and Ken helped advise us on all aspects of what needed doing to set up the property, from health and safety to furniture and linen. His team then swiftly arranged the marketing without any hitches including a stunning video tour of the property and its surroundings. Within a short period attractive bookings started rolling in and we soon realised we were dealing with an experienced and knowledgeable company. The feedback from the guests has always been that they had been extremely well looked after during their stay and this was without us having to lift a finger. We have found Complete a pleasure to speak to when we have needed to and I would have no hesitation in recommending them to any of my friends or family as the quality of the service is absolutely first class. James – Priddy’s Hard Apartment (April 2018 – present date)
I have been absolutely delighted with the service Complete Holiday Homes have provided me for my property The Gallery in Gosport, since I moved over to them in 2013.
I had previously used another holiday lettings company but since switching the assistance I have received from Ken, Sophie, Annette and the team has been 1st class. I have also seen increased bookings and revenue, with year on year growth, which has been very welcomed and through challenging times they have gone above and beyond for me.
Communication across the board has been great which is incredibly important to me as an overseas landlady and I am very thankful I made the switch. Michelle – The Gallery (July 2012 – present date)
We joined Complete Holiday Homes in Feb 2013 and had their full support right up selling our apartment in April 2020. It was not an easy decision to sell as the service we had received from Complete had been 1st class but they were superb and even found us our buyer! They then liaised with a local agent to make sure the sale went through smoothly and also managed to retain paying guests right up to a couple of days before we completed.
The new owners retained Complete’s services in offering the property as a holiday let, which was fantastic as we also agreed an additional cost for all the furniture and household effects. The sale could not have been any slicker and Complete played a huge role in helping. We have only good things to say about the Complete team and cannot praise them highly enough. Annette and Kevin – Waterfront Quay (June 2013 – April 2020)
As landlords of the Georgian Apartment Holiday Let we have been working with Complete Holiday Homes for over 5 years and during this period our partnership has grown in strength and trust thanks to the outstanding service they provide to us, as well as to our guests on our behalf.
All at Complete always go far and beyond to answer our queries, assist with any issue we might have and often offer advice if needed. Their helpfulness, friendliness and competence is what has turned a regular working exchange into a great collaboration.
We are so pleased we ‘bumped into’ Complete at the right time as this has helped us and encouraged us to grow as a small but successful self-catering business in Gosport. Giovanna & Gary – The Georgian Apartment (Sept 2015 – present date)
Complete Holiday Homes have been my agent since 2013 and I can’t recommend them highly enough. Ken and the team are always so professional and go the extra distance to create bookings and provide the best experience possible for our clients. I feel that Complete are always striving to move the business forward and are constantly improving on marketing, which includes fantastic videos and floor plans, to ensure we are always ahead of any competitors.
Another area that makes Complete stand out is the diligence that they carry out to protect myself and our guests in terms of health and safety, which has helped me achieve some great longer term bookings from the business sector looking for serviced accommodation in the area. It’s so good to know they have my back, which being a busy landlady is very reassuring. On top of this my bookings have increased year on year, allowing me a healthy profit after commission. Thanks Ken and the team and here’s to another great year! Sarah – Harbour View 4 (June 2013 – present date)
In late 2019 I started looking for a ‘bolt hole’ back in the UK for when I visit from the States. In an ideal world I wanted it to cover it’s cost by having it let out, but also available for when I visited. I wasn’t sure if that was possible until I was introduced to Complete Holiday Homes by a friend, who was also using their services. From the first conversation I have been impressed with their professionalism and have really appreciated the time they have spent with me.
They suggested different properties and then located one for me which I went on to purchase. In one of the most difficult and unusual years (due to the pandemic) I have still received some good strong bookings and my expectations have been more than exceeded. I am looking forward to 2021 and starting to look for another property which I am hoping Complete Holiday Homes will also look after for me. Tiggy – Waterfront Quay (April 2020 – present date)
I feel extremely fortunate to have come across Complete Holiday Homes to manage my lovely 2 bedroom cottage Little Lane, whilst I’ve been away working overseas. They are, at all times, professional, helpful and considerate of everyone involved and have gone the extra distance for me on numerous occasions.
They have also been extremely impressive at managing the recent challenges of Covid, which has been a very testing time for us all and their extra efforts have been greatly appreciated. I would not hesitate to recommend this company and their service. I cannot speak highly enough of their approach, attitude and skills.
Emma – Little Lane (July 2020 – present date)
I chose to use Complete Holiday Homes to let my two holiday home properties because of the freedom it gave me with running the business in comparison to other agents I had previously used. Ken at Complete has the added bonus of a really good support team, which is not just in the office but also out on site, with a strong back up maintenance team, cleaners and gardeners if and when required. I have given the cleaning task of one of the properties to Ken’s team and I must say it is a first class service with never a complaint from incoming guests. His office team keeps me well informed of arrivals and departures and work hard at keeping occupancy levels high. They also insure that all documentation is up to date and all equipment where necessary is “in date” for test. The whole team are very polite and personable and a pleasure to do business with. I would certainly recommend Complete Holiday Homes to anyone that either has or is considering running a holiday let. Ray – Bury Villa + The Coach House (March 2019 – present date)